Tata TCS Work From Home Job | Earn around ₹33,300 per month sitting at home - job corner
Tata TCS Work From Home Job |
TCS Work From Home Job:
Tata Consultancy Services TCS Recruitment 2024 for various Research Intern and Service Desk Associate posts (Personal Job Updates, Work from Home/Office). All eligible and interested candidates can apply on or before (22-02-2024). More information about Tata Consultancy Services TCS Recruitment vacancies, salary details, application fee, selection process, educational qualification, result, age limit and all other details/information about these posts are given in details below.
Job Location for TCS Recruitment 2024 – Candidates for Service Desk Associate post will work from home. If candidates have opted for office work, the job location will be Noida. Job location for Research Intern post will be Mumbai.
Number of vacancies – The number of vacancies varies.
Name of Vacancies and Number of Posts – Name and number of vacancies per post are mentioned below.
1. Research Intern
2. Service Desk Associate.
Responsibilities for Service Desk Associate –
- Provide level 1 support for all Workspace services
- Act as a single point of contact for all user requests and resolve issues on the first call or reach out to the appropriate resolution support group
- Manage active cases and be accountable for end-to-end delivery of requests
- Develop, establish and maintain call priority guidelines and escalation procedures
- Provide a system status recording with status information such as key events and estimated recovery time
- Ensure that all specified SLAs are met as per customer agreement
- Maintain and operate call quality while prioritizing customer satisfaction
- Escalate customer concerns in a timely manner and take action until closure
- Adhere to the quality parameters specified by the quality protocol and procedure to be adopted.
Responsibilities of Research Intern –
- Define research problems and design solutions for them
- Develop prototype solutions by applying industry-level data
- Publish research papers in top tier conferences and journals
- Conduct literate surveys and identify opportunities and challenges
- submit proof of concept
- Contribute to the development of equipment and products
- Learn about emerging trends and technologies in industrial research
- Define the challenges involved in applied research
- Clarify research problems and systematically design solutions.
Salary/Salary and Grade Pay – For Research Intern post, the payable salary will be Rs 21,600 and for Service Desk Associate post, the payable salary will be approximately Rs 29,160 – 33,300 per month. More details about salary details are mentioned in the notification.
Age Limit – The age of the candidate for this recruitment should be at least 18 years. There is no upper age limit mentioned by TCS.
Educational Qualification – Educational qualification details for this post are mentioned below.
Research Intern – {Graduation degree in any subject}
Service Desk Associate – {Graduation degree in any discipline with minimum two years of experience.
Check the notification to know more about educational qualification details.
Required knowledge and skills –
- excellent communicator
- excellent comprehension skills
- Excellent communication skills in English.
Selection Method – For TCS Recruitment, candidates will be selected on the basis of Shortlisting/Assessment Test and Telephonic or Field Interview. If a candidate is shortlisted as per their desired age and qualification, they will be informed through registered mobile number or email ID for further interview process.
How to Apply – All eligible and interested candidates must apply online from the official website or link given below.
Candidates have to register themselves online. Candidates must apply through online mode only. Applications sent through offline mode will definitely be rejected.
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Last date for submission of application form – All candidates must apply on or before (22-02-2024). No application form will be submitted after the last date.
Application Fee – There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule an interview or offer a job in the private sector. If you receive such calls or emails then be careful as it could be a job scam.
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