Job Opportunity: HR Contact Centre (HRCC) - Trainee
- Preference: Fresher / Experienced
- Communication Skills: Excellent in English, Hindi (Additional languages are a plus)
- Experience: 0 - 4 Years
- Vacancies: 8
- Salary: ₹1 - 3.25 Lacs P.A
Location: Pune, Maharashtra, Viman Nagar
Key Skills: Typing, Blended Process, Communication Skills, Outbound Calling, Inbound Calling, Web Chat
Job Description:
As a Trainee, your responsibilities will include:
- Resolving queries with 100% accuracy raised by company employees
- Query resolution via Inbound/Outbound calls and Web Chat
- Adhering to campaigns by stakeholders through Inbound/Outbound calls or Web Chat
- Maintaining productivity and work quality
- Skills in MS Excel (basic) and Computer Skills (basic)
- Comfortable with Inbound/Outbound Calling & Chat for HR-related queries
- Six-day working week
- No company transport provided
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